What is the shelf life of your products?
Since we do not use any preservatives or additives in our products (everything is naturally sourced), shelf life is no more than one year. It's why we make all our products in small batches and sell them in smaller sizes. We're committed to quality and we want you to get the most out of our products.
Why do some of your ingredients have an asterisk next to them?
This means that the product is certified organic. But rest assured, all of our oils are the best in their class.
Where do your oils come from?
Every single ingredient we source comes from companies based in the U.S. The companies we work with are known the world over for selling the highest quality, organic ingredients available in the skincare industry. The ingredients themselves are sourced from all over the world however, usually from the countries where they are naturally harvested. Occasionally we'll sell a limited-batch of products from flowers or herbs that we grow on island, but since our growing season is limited, you won't see these products year-round.
How do I know if I'm using the products correctly?
We include application directions on each bottle as well as on our product pages. But pay attention to how your skin reacts. Some customers love to use our Rose Serum day and night, but others use it just as a daytime moisturizer. We even have one customer that told us she uses some of it under her arms as a natural deodorizer! Though our directions are the suggested use, finding the best way for you to use it comes with practice. And like my Mom always said, practice makes perfect!
Can I return a product if I don't like it?
Yes and no. We will refund you if an item arrives damaged or broken (or ship you a new one) and we do offer a money-back guarantee within the first 14 days. Unfortunately since we are a small batch company, we can't accept returns like a clothing store can, since items can never be resold. But if you ever have a product issue, you can contact us here.
What's it like living on an island?
Where do I even begin with this one? I think it's worthy of a blog post, so stay tuned!
What's the right way to cook a lobster?
Steam them in an inch of water. And if you want to do it the real Maine way, take the bands off their claws first!